Passenger Travel Guidelines
Passenger Advisory & Travel Preparation

Essential Travel Information & Regulations

Understand baggage policies, passport and transit visa requirements, and Hazrat Shahjalal International Airport (DAC) check-in procedures before departure.

Baggage Allowance Guidelines

Checked and cabin baggage allowances depend on your selected airline, cabin class, and route. Exact allowances are printed on your official FlyBD e-ticket.

  • Economy Class (Gulf & Southeast Asia): Typically 30kg checked baggage and 7kg cabin baggage.
  • Economy Class (Europe & North America): Typically 2 pieces of 23kg checked baggage each.
  • Business Class (All Routes): Typically 40kg checked baggage plus 10kg cabin baggage.
  • Infants (under 2 years): Usually entitled to 10kg checked baggage plus 1 collapsible baby stroller.
  • Excess baggage is significantly cheaper when purchased in advance rather than at the airport check-in counter.

Passport, Visa & Document Rules

Passengers are strictly responsible for maintaining valid visas and passports. Airlines are mandated to deny boarding if entry conditions are not met.

  • Passports must have at least 6 months remaining validity from the scheduled date of departure.
  • Traveller names on the e-ticket must match the machine-readable zone (MRZ) of your passport exactly.
  • Check transit visa requirements if your itinerary includes layovers that require exiting immigration or changing terminals.
  • Carry printed hard-copies of e-visas, hotel reservations, return tickets, and work permit documentation where required.
  • Passengers traveling on Gulf employment visas should verify BMET clearance and Gamca medical certificates prior to travel.

Airport Timing & Terminal Check-in

Dhaka Hazrat Shahjalal International Airport (DAC) experiences peak congestion during evening and holiday hours.

  • Web / Online check-in typically opens 24 to 48 hours prior to scheduled departure time.
  • Arrive at DAC airport 4 hours prior to international departures and 2 hours prior to domestic flights.
  • Airport boarding gates strictly close 45 minutes prior to international departure.
  • Keep your FlyBD e-ticket printout and airline PNR easily accessible for airport entrance security gates.
  • Verify terminal counter assignments upon arrival as flight gates may adjust dynamically.

Payment Security & Scam Advisory

FlyBD ensures 256-bit bank-grade encryption across all booking transactions.

  • FlyBD representatives will never ask for your credit card PIN, CVV, or bKash / Nagad OTP over the phone.
  • All genuine payments generate an instant on-screen booking reference and email confirmation.
  • Refunds and fare adjustments are processed strictly back to your original payment channel.
  • If you suspect fraudulent activity, please report immediately to our 24/7 hotline at +880 9611 000 111.